Frequently Asked Questions (FAQ)

 


Do our Camera Systems come with a warranty?

Yes, all of our security camera systems and installation services include a warranty.  Whether you go with the vest or are looking for something very economical, we stand behind everything we sell.  Many of our recommended video camera and DVR or NVR solutions will include 3 years warranty.  Your detailed quote and invoice will include warranty details for your new equipment.


Are we licensed and insured?

Yes, Spy Security Inc. is both licensed and insured for CCTV installations in British Columbia.  All of our professional installation experts also hold a valid BC Security Worker License as is now the law in B.C.


How long will a new Camera System last?

A professionally installed quality brand security camera system will typically last between 5 to 10 years.  As technology improves or when its time to upgrade the system, we will always use the existing wiring infrastructure and do whatever else we can to help keep your costs down.